Policy

DOMESTIC SHIPPING ONLY

$5 First Class Mail for US Customers order under $30. Orders over 30 Ships for free via USPS First Class Mail. Our default carrier option is First Class Mail - which takes 3-5 business days to arrive (on average)

Business days are Monday through Friday, and exclude certain holidays.
Shipping time frame does not include processing timeframes, solely the timeframe it will take once the package is shipped.

Shipping charges will be processed with your order and charged at the time of purchase. 

We are happy to refund you you entire purchase amount for any reason. We just ask that you return the item within 15 days of receiving it. If your order was shipped for free your are responsible for shipping the items back to us. if you paid for your own shipping we will refund you the shipping  cost once we receive your items. Any refunds after 15 Days will receive a gift credit to our site.

Eligibility for free shipping is accounted for before taxes and after all voucher and discount codes are applied.

Packages usually arrives 3-7 business days after an order is placed.  USPS First Class generally take 3-5 business days to arrive, but travel times have been longer of late due to demand increase and COVID-19-related issues.

IMPORTANT COVID-19 GUIDELINE:

Due to Covid-19 there may be delays outside of our control. From time to time, we will conduct audit and sanitization in the office to ensure safety for staff and our customers. These activities may delay fulfillment by 1-2 business days. We thank you for your patience and understanding.

You should receive a shipping notification with tracking information once your order is shipped.

 

PRE ORDER TERMS AND CONDITIONS

PRE-ORDER ITEMS ARE STOCKS WHICH ARE NOT ON HAND AND THEREFORE, HAVE TO WAIT AROUND 1 TO 2 WEEKS TO RECEIVE THE ITEMS.

BEFORE ORDERING, PLEASE READ THE RULES & REGULATIONS BELOW:
1. Pre orders require payment to be made at checkout. 
2. Please note that due to the nature of pre-order items, we will not be accepting cancellations.
3.  We cannot estimate or guarantee a specific ship date so we cannot guarantee products will be available in 2 weeks. We will ship orders the moment they are available.
4.Sometimes the ordered items will arrive later than 2 weeks due to several factors (eg: customs)
5. Please do not order if you are unable to wait. 
6. If you combine in-stock and pre-ordered items, ALL items will be shipped at once when all pre-ordered items are available.
7. Once you place an order with us, it means that you are willing to accept these terms & conditions.